Oakland Ice Center
  • 10-May-2017 to 01-Jan-2018 (PST)
  • Customer Service
  • Oakland, CA, USA
  • Part Time

Job Description

  

Job Title:              Birthday Party Captain

Department:        Sharks Ice

Reports To:          Birthday Party Coordinator and Building Managers

FLSA Status:       Non-Exempt, Hourly

 

Summary

The Birthday Party Captain, acting under the direction of the Party Coordinator and in

tandem with department Managers, is the head of individual birthday parties. Party Captains will facilitate a memorable and great party atmosphere for the attendees by setting up the party, greeting guests, playing games, serving food, giving skating lessons, and taking down parties. The Captain has the duty to insure each birthday child, family and participants have a memorable and unique experience while visiting Sharks Ice.

 

Essential Functions

Party Preparation:

o Follows details/script of the party agenda given by the Party Coordinator during pre-party briefing.

o Confirm food orders, party scheduling and public session programming with

Party Coordinator.

o Sets up table decorations and party favors.

o Assist in any area of preparation when needed.

 

Party Execution:

o Ensures party areas are clean and prepared in a timely manner before, during and after the party.

o Greets parents, birthday person & children when they arrive.  Shows family where their party will be held and explains timeline.

o Fits and ties skates for party participants.

o Give off ice and on ice verbal instructions according to party agenda.

o Plans and executes several birthday games to take place both on and off the ice, as

well as the party area according to party agenda.

o Coordinate birthday group in a manner during the party ensuring everyone participate in all the scheduled activities with special attention given to the birthday child.

o Ensure the party contact settles any remaining portion of their bill.

o Ensure party rooms are cleaned and all tables and chairs are put away.  This

includes continuous clearing of the plates, cups, table wear and garbage during the

party.

 

o Cleans up after party.

o Ensures the highest level of customer service (i.e. record gift list, offer to take

photos etc.)

o Ability to work in a team of Party Captains with direction from the Party

Coordinator to ensure an enjoyable and cohesive party experience.

o Complete other duties as assigned

Job Qualifications

o Must be a proficient ice skater.

o Team-work oriented.

o Prior ice rink experience is preferred.

o Some experience in recreation, child care, or education is preferred.

o Must be able to successfully perform the essential functions of this job that are

physically demanding.

o Required to work nights, weekends and holidays.

o Ability to possess dependable transportation.

o Must be able to stand for long periods of time.

o Must be able to lift up to 50 pounds.

o Must be able to work in a cold environment.

Oakland Ice Center
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